Hoarding levels
Hoarding Levels 1–5, explained without judgment.
Every home is different, and none of them is beyond help. This is our own plain-language guide to what homes can look like at each level, and what we do about it.
Level 1 of 5
Behind, but livable
Life got busy. There are piles and backlogs, but every room still works and you can move through the home easily.
What it may look like
- Clutter & access
- Piles on counters, tables or floors
- All rooms, doors and stairs usable
- Sanitation & odors
- Everyday dirt and dishes
- No lasting odors
- Pests & animals
- Nothing beyond what any home sees
- Safety
- Exits and walkways are clear
How we help
- Decluttering and organizing, one room or the whole house
- Donations dropped off, the rest hauled away
- A reset deep clean so it's easier to keep up
These Levels 1–5 are our own plain-language guide that we use to talk about homes. They are not an official, clinical or professional assessment, and we are not affiliated with any organization that publishes hoarding scales. A home often has a mix of levels from room to room.
02At a glance
All five levels, side by side
- 1
Behind, but livable
Life got busy. There are piles and backlogs, but every room still works and you can move through the home easily.
- 2
Starting to feel heavy
One or two rooms have become hard to use, and the to-do list feels like it keeps growing faster than you can get to it.
- 3
Rooms you can't use
Several rooms are hard or impossible to use. Belongings are spilling into hallways, stairs or the garage, and it's hard to know where to start.
- 4
The home isn't working anymore
Most rooms are filled and you move through narrow paths. Basic things like cooking, bathing or sleeping in a bed have become difficult.
- 5
Unsafe to live in right now
The home has reached the point where it isn't safe to stay in. This happens more often than people think, and it can still be turned around.
Not sure what level you're dealing with? That's okay.
Send us photos for a confidential, judgment-free assessment.
Curious what a room could look like? Try our private See it cleaned AI preview.
Payment plans available
Don't let the cost of a large cleanout stop you from asking for help.
Need help now but can't pay the entire project upfront? Ask us about payment options.
Options include Affirm, Afterpay and Klarna, subject to eligibility. There's no minimum project size set by us.
No judgment. Just help.
Call, text a few photos, or request a quote. Compassionate, private and judgment-free, and payment plans are available.
Mon–Sat, 9 AM – 9 PM · Based in Newark, Ohio · Serving all of Ohio + eastern & central Indiana