Hoarding cleanup questions, answered.

Call or text 614-845-6117. We do a walkthrough or look at photos you send, give you a straight quote, then sort, haul, deep clean and treat odors, and finish with a final walkthrough together.

No. Many families hand us a key and come back when it's done. Others want to be there to decide what stays. Either way works, and we set aside anything you want to look at before it leaves the home.

We keep it private. We don't discuss the job with neighbors or anyone but you, and we schedule around what works for you.

You don't need to know. Our Hoarding Levels guide describes Levels 1 to 5 in plain language if it helps, but the easiest way is to text us a few photos for a confidential, judgment-free look. We've seen every level.

Nothing leaves without a plan. We sort into keep, donate, recycle and haul. Photos, documents, jewelry, cash and keepsakes are set aside for you first.

We sort with you, item by item: keep, donate or haul. You decide what stays, and nothing leaves without your OK.

It depends on the size of the home and how much has to be sorted versus hauled. After a walkthrough or photos we give you a realistic timeline before we start.

Every home is different, so we quote each job after a walkthrough or photos. The quote covers sorting, hauling, cleaning and disposal, so there are no surprises at the end. Proof of insurance is available on request before we start.

Yes, payment plans are available. Ask us when you call or text and we'll walk you through the options for your project. Don't let the cost of a large cleanout stop you from asking for help.

Yes. Payment and financing options include Affirm, Afterpay and Klarna, subject to eligibility. There's no minimum project size set by us. Ask when you call or text and we'll walk you through the options.

We're fully insured and bonded, with commercial general liability coverage of $1 million per occurrence and $2 million aggregate. Proof of insurance is available on request.

Select members of our crew have completed OSHA-10, Bloodborne Pathogens and Respiratory Protection training, plus training in proper PPE and respirator use. We bring protective gear suited to the job, and we'll talk through your situation honestly before we start.

Yes. Odor, animal waste, spoiled food and biohazard situations are a normal part of our work. We bring the right equipment and protective gear, and we deep clean and sanitize once the home is cleared.

Safety is our priority. We use professional-grade equipment and protective gear, and we keep your home secure throughout the process.

Families, caseworkers, Adult Protective Services, landlords, property managers and estate attorneys, anywhere in Ohio and in eastern and central Indiana. We're based in Newark and travel statewide. If the person living there isn't ready, we don't force anything; sometimes it starts with one room.