top of page

Privacy Policy

At Brand New Again Extreme Clean, we are committed to protecting your privacy. This policy outlines how we handle your personal information with the utmost respect and confidentiality during our cleaning and restoration processes.

1. Information We Collect

We collect information necessary to provide our specialized cleaning services, including contact details (name, phone number, email) and property information. In cases involving behavioral specialist collaboration, we handle sensitive circumstantial data with strict privacy protocols.

2. How We Use Your Information

Your information is used solely to coordinate cleanouts, ensure safety, and communicate regarding your service. We do not sell or share your data with third parties for marketing purposes. Data shared with behavioral specialists is only conducted with your explicit consent.

3. Property and Belongings

While performing hoarding cleanouts or biohazard remediation, we treat all personal belongings with dignity. Any sensitive items or documents found are set aside for your review. We follow strict disposal guidelines for hazardous materials as required by law.

4. Data Security

We implement professional security measures to protect your digital and physical information. Our team is trained in confidentiality regarding the state of your property and the services rendered.

5. Contact Us

If you have questions about this Privacy Policy, please contact Nicole Cook at 614-626-5196 or email bnaextremeclean@gmail.com.

bottom of page